Privacy Policy
We, at IGNA LTDA, registered with CNPJ: 19.811.058/0002-24, are committed to protecting your privacy. The purpose of this document is to clarify what information is collected from users of our website (https://www.igna.com.br/) and how this data is handled and used.
In order to offer our portfolio of services, IGNA LTDA, through its website, the equipment where it is installed or being used and the devices synchronized with it, collects various data and information, aiming, above all, to provide an increasingly better experience for you.
IGNA LTDA recognizes that your privacy is very important, so we take all possible measures to protect it. Therefore, our Privacy Policy aims to inform you how your information and data will be collected, used, shared and stored through our website and respective services.
This document has been written in a simple way so that all the information contained therein is easy to understand and thus, you understand how we use your data.
Acceptance of our Policy will be made when you browse our website to enjoy our services, even if free of charge. This will indicate that you are aware of and in full agreement with how we will use your information and data.
If you do not agree with this Policy, please do not continue browsing and do not use our services. However, please let us know if you disagree so that we can improve them.
This Policy is divided as follows to facilitate its understanding:
- About data collection;
- About the use of your personal data;
- About access to your personal data;
- About data sharing;
- About the use of information provided to our customers;
- About unsubscribing and changing/deleting personal information;
- Changes to the Privacy Policy;
- Applicable Law.
Any questions regarding our privacy policy can be clarified by contacting us.
Send an email to comercial@igna.com.br
We are located at Avenida André Favalelli, 976 - Estação - Matozinhos/MG - 35720-000
1. About data collection
Information provided by you – We collect personally identifiable information – such as name, telephone number and email address – by filling out forms to send contact or receive the result of a test. Occasionally, the request for some information may be made through direct contact from IGNA LTDA with users via email or telephone.
Website navigation information – When you visit our website, a “cookie” is inserted into your browser through Google Analytics software, to identify how many times you return to our address. Information such as IP address, geographic location, referral source, browser type, duration of visit and pages visited are collected.
Contact History - Here at IGNA LTDA we store information about all contacts already made with our users and interactions via email and Whatsapp.
2. About the use of your personal data
All data we collect is used to provide our services, and it is worth remembering that we value your privacy very much. Therefore, all data and information about you are treated as confidential, and we will only use them for the purposes described herein and authorized by you, mainly so that you can use our services fully, always aiming to improve your experience as a user. In this way, we can customize the service to increasingly suit your tastes and interests. In addition, your data may also be used to create new services and features.
We may occasionally use data for purposes not covered by this privacy policy, but these will be within your legitimate expectations. Any use of your data for purposes that do not comply with this prerogative will be done with your prior authorization.
In addition to the above, we will use your data for the following purposes:
- Your e-mail is used to send the material or information requested by you when filling out the form. It can also be used to send newsletters, always related to the theme of our website. The e-mail will also be used to communicate the launch of new free materials or new services from IGNA LTDA and partners. However, the user can cancel the subscription at any time.
- Download data may be disclosed as research and statistics, and no personal information will be publicly disclosed unless explicitly authorized.
- Employees of IGNA LTDA may occasionally contact you via email or telephone to conduct surveys or present products and services.
- Communicate with you about products, services, promotions, news, updates, events and other matters that may be of interest to you;
- Carry out targeted advertising based on your tastes, interests and other information collected;
- Personalize the service to better suit your tastes and interests;
- For any purpose you authorize at the time of data collection;
- Comply with legal obligations.
3. About access to your personal data
Only employees of IGNA LTDA will be able to see your personal information, and among these, only those with the appropriate authorizations. Eventually, if your information is entered in actions created in partnerships, the explicitly identified partners will also have access to the information. No personal data may be disclosed publicly.
All your data is confidential and any use thereof will be in accordance with this Policy. IGNA LTDA will undertake all reasonable market efforts to ensure the security of our systems and your data.
All your information will be encrypted whenever possible, if it does not prevent its use by IGNA LTDA. At any time, you may request a copy of your data stored in our systems. We will keep the data and information only until they are necessary or relevant for the purposes described in this Policy, or in the case of periods predetermined by law, or until they are necessary for the maintenance of legitimate interests of IGNA LTDA
4. About data sharing
By clicking on the content sharing buttons on social networks available on our pages, the user will be publishing the content through their profile on the selected network. IGNA LTDA does not have access to the user's login and password on these networks, nor will it publish content on the user's behalf without the user taking this action.
All data, information and content about you may be considered assets in the event of negotiations in which IGNA LTDA is involved. Therefore, we reserve the right to include your data among the company's assets if it is sold, acquired or merged with another company. Through this Policy you agree and are aware of this possibility.
IGNA LTDA reserves the right to provide your data and information about you, including your interactions, if required to do so by a court of law, an act necessary for the company to comply with national laws, or if you expressly authorize it.
5. About changing/deleting personal information
All data collected will be deleted from our servers when you so request or when they are no longer necessary or relevant to provide you with our services, unless there is any other reason for their maintenance, such as a possible legal obligation to retain data or the need to preserve them to protect the rights of IGNA LTDA. To change your personal information or delete it from our database, simply send an email to comercial@igna.com.br.
6. Changes to the Privacy Policy
This Privacy Policy may be updated. Therefore, we recommend that you visit this page periodically to stay informed about any changes. If any relevant changes are made that require new authorizations from you, we will publish a new privacy policy.
Before using information for purposes other than those set out in this Privacy Policy, we will ask for your authorization.
7. Applicable Law
This document is governed by and must be interpreted in accordance with the laws of the Federative Republic of Brazil. The Court of the District of Matozinhos/MG is elected as the competent court to resolve any issues that may arise from this document, with express waiver of any other court, however privileged it may be.
You can configure your cookie preference by clicking here
To request the removal of your personal data, access the DPO Manager page.